I had a wonderful stay at this hotel, with a clean and spacious room perfect for a good night's sleep. The staff was also very friendly and always available to help with any issues, such as dealing with noisy neighbors. Additionally, the hotel had great amenities such as a powerful hairdryer and toiletry kit. The location was ideal - close to a bus stop and in a nice area.

Nothing was less than perfect.

This hotel in Astana provides excellent value for money. The prices are reasonable, considering the level of service and attention to detail. The staff is very polite and helpful, ensuring that guests have a pleasant stay. The rooms are spacious, with comfortable beds and a well-maintained bathroom. Additionally, having breakfast included is a nice touch.

No significant aspects that need improvement.

I had a really good stay at this hotel. the location is great. It's situated in a very calm area, away from the hustle and bustle of the city. The hotel is in a nice area, surrounded by peaceful surroundings. Secondly, the staff were excellent. They were very attentive and provided great service. I was particularly impressed with the girl named Merzhan, who went above and beyond to ensure my needs were met. Lastly, the rooms were spacious and comfortable, with a nice attention to detail. The beds were comfortable, and the bathrooms were in good condition. I was pleasantly surprised by the value for money and the basic amenities provided, including breakfast.

Everything was fine, nothing to complain about.

The hotel staff were super nice and friendly. The room was clean, comfortable, and had a nice bathroom. The breakfast was enjoyable, with unique options like cornmeal mush and watermelon. The location was convenient, with easy access to taxis and bus stops, making it easy to explore the city.

Nothing negative to say.

the rooms were spacious, clean, and bed comfortable. the view from the rooms was an added advantage. the bathroom was impressive, with floor heating, tiled floors, and provided toiletry kits. the staff service was friendly and accommodating, attending to our needs promptly. Breakfast was early but okay, with a choice of delicious scrambled eggs, sausages or porridge, and coffee.

We found the Wi-Fi connection to be poor, interrupting our web surfing.

During my Easter weekend stay, I was impressed by the cleanliness of the rooms and the friendliness of the staff. the free Wi-Fi and convenient location to nearby bus stops and supermarkets were a definite plus.

the staff's lack of flexibility with requests such as an iron was frustrating.

Great value for money and very clean hotel with helpful staff. Located in the heart of the city, it's easy to get around. the room was spacious enough with great amenities, offering a comfortable stay during my business trip. the breakfast had a nice selection, fulfilling and tasty.

The location of the hotel could have been better, as it was slightly far from some major attractions. the staff didn't seem to be fluent in English, making communication slightly difficult.